Privacy Policy - Provenita

Provenita is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect information necessary to provide our payment services, including:

Identity information (name, date of birth, document details) for KYC verification
Contact information (email, phone number, address)
Financial information (bank account details, transaction history)
Device and usage information (IP address, browser type, pages visited)

2. How We Use Your Information

We use collected information to:

Provide and maintain our payment services
Verify your identity and comply with KYC/AML regulations
Process transactions and settlements
Communicate with you about your account and transactions
Prevent fraud and ensure security

3. Data Sharing

We do not sell your personal information. We share data only with:

Banking partners for transaction processing and settlements
Regulatory authorities when required by law
Service providers who assist our operations under strict data protection agreements

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your personal information.

5. Your Rights

Under applicable data protection laws, you have the right to access, correct, delete, or export your personal data. Contact us at [email protected] to exercise these rights.

6. Contact

For privacy-related questions, contact us at [email protected].